FAQ's

Points you have in your account once you login. Select My Account and click on ‘TSS Points’ from the list. You will be able to see Current Active Points, Total Purchases, Usage History and Expired Points.To use TSS Points once you have added your products to cart and clicked on the cart icon to go to the checkout page, you will see your order details.Below that will be an option to apply codes for discounts. Tick the 'Use TSS Points' box. Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.A Maximum 20% of cart value can be paid using TSS Points.TSS Points cannot be clubbed with a discount code/offer.Any TSS points used would not be reinstated in case you return a product/order.TSS Points are not applicable on products on offer/sale.TSS Points are subject to expiry. To check the expiry date, visit your account details. Once expired, the points will lapse automatically and cannot be credited back.

Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at support@kadavilkrafts.com

Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.Once you’re done, click the ‘Add To Cart’ button.After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’.From there, you can either login to your existing The Souled Store account or simply continue as a 'New User' and create one.Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.